Sundar Pichai is CEO of Alphabet and Google. Sundar Pichai joined Google in 2004 as product manager and rose through the ranks. Google has grown as a company under his leadership. Google work culture is unique and Sundar Pichai nurtures it while tweaking it to benefit productivity. Leadership is a lot about people skills and communication and adapting styles can be one way of helping our own companies grow.
Reduce employee stress
Sundar Pichai says that Google workplace culture makes him want to go to the office every morning. He joined Google as Project Manager working on Chrome which is now has a major share of the Web Browser market globally. In the last decade Google has launched many products. Sundar Pichai, however, clears that Google is a company focusing on innovations applying science to ease digital world for people. The clarity helps Google employees perform; that employees make Google better for everyone with a series of innovations.
Employees health and personal life is a priority at Google. The workplace design and that outdoor activities are encouraged work on stress reduction.Low stress area encourages friendly communication good for innovation.
Collaborating Culture to nurture innovation
‘Googlers’ spend 20% of the work time in innovation. Google employs people with ability to transcend the work and work well with people.
Sundar Pichai while relating his experience of his first impression of the United States explains how he felt lost with the changes. What impressed Pichai was the fact that his ideas were taken seriously, even though he was a newcomer to the country. He credits the United States of America for this culture. Googlers work in small teams and collaborate across teams without being micromanaged. Encouraging casual interactions and formal meeting are both encouraged to nurture innovation.
Make all information transparent and available
Internal transparency is a company trait in Google and has been so for some time. Sundar Pichai addressing IIT, Kharagpur grads explained that “Google has an outstanding leadership team. It’s learning to let go and really empower people at all levels of the organization, and trusting them to do the right thing.”
Having more information empowers employees and helps them do their work better.
Courtesy takes you places
Chris Beckman, who worked at Google with Sundar Pichai says this about Pichai. “He avoided making enemies, made his successful. He also saw that there was least damage caused to other teams.” This was during the team he was pushing for the launch of Chrome. Especially required trait in Negotiation skills, the more courteous you are people approach you with information and this helps in gaining requisite information to negotiate well. Sundar Pichai took over the Android founder’s portfolio in 2013 to administer mobile platforms. He has been able to woo more than a billion customers to the android ecosystem.
Listen More Speak Less
Imbalance in conversation occurs when one fails to listen, pay inadequate attention. If you do not understand ‘say it’. Listening creates magic. By listening you can find a solution that you never imagined. If you are in conversation about some complex things, do not interrupt with ‘but I think’ instead ask What else?. Understanding can be reached that had seemed impossible. Old angers and resentments can be overcome. Frustrations can simply fall away.
At the India Ideas Summit speaking at an interview after receiving Global Leadership Award Sundar Pichai said in response to a question that Leaders need to listen more. Not only is Sundar Pichai known for listening he in fact has been the person who would explain what some of the requirements were at meeting in case colleagues were unsure. A quality which helped him raise in rank initially.
Conclusion
Google is still one of the companies brilliant engineers aspire to work with. Google has nearly 80,000 employees and a vast number of offices spread across the globe. The customer base of Google is more than the population of any country in the world. Adopting its ways and adopting technology to help communicate effectively is a sure way to spur growth. Listening more, being courteous, keeping commitments, Value teamwork are all required qualities for effective communication. The communication skill improvement tips reflected by the leadership when really implemented can have a huge pay off.
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